Don Yates is uniquely
qualified to help people in organizations create an Extraordinary
Organization. He has over twenty-five years experience
helping organizations. Furthermore, this experience is founded
on a strong educational and theoretical base. Through his many
years of experience and continued work and learning in organization
science he has developed extensive expertise in making this knowledge
valuable to people in organizations. For more details read about
Don's approach to
catalyzing the creation of Extraordinary Organizations is unique
in a number of ways including:
He deals with
business and organization issues on a systemic basis.
No activity or situation stands alone. It is always part of
a larger system and must be dealt with as a part of that system.
There will be numerous interdependent variables involved in
creating an Extraordinary Organization. It must be designed
to deal with all of them and, especially, with the ways they
interact with each other.
He focuses first
on thinking-both the quality of thoughts and the quality of
the process of thinking. Most other consultants
aim first and foremost at changing behavior. Although all results
come from what people do, the quality of their thinking determines
the quality of their actions. That thinking, in turn, depends
on the quality of the way people think—the process of
thinking. By focusing on thinking we gain higher leverage on
changing behavior to produce desired results.
He bases his work
on a new paradigm, or set of beliefs about organizations.
It is fundamentally different from the one underlying the current
hierarchical, command and control organizational model. Although
work with a client starts within their current beliefs, he will
provide new ideas and approaches that open possibilities they
have never before considered. In some cases, they will be able
to explore ideas that they literally cannot even consider from
within the standard belief system underlying most organizations.
Graduate School of Management, UCLA — Beta Gamma Sigma
Harvard Graduate School of Business Administration — Distinction,
Stanford University - Civil Engineering — Distinction, Phi
Beta Kappa, Tau Beta Pi
Does Not Exist; Journal of Business
Strategy, January/February 2001
(with Mark Davis) Also published in The Sudbury Valley School
Journal, Vol 30, No.5, May 2001
Searching for an
alternative management style; Management Review,
January 1980 (with Louis J. Alpinieri) [To read this article click
Organizations: What Business Can Learn From the Sports World,
Employee Ownership Report, National Center for Employee
Ownership, Vol XXII, No. 3, May/June 2002 [To read this article
— Executive MBA Program; Presidents & Key Executives
University — "Human Factors in Project
Univ. of Santa
Clara Graduate School of Business
UC Santa Cruz Extension
— "People in Business"
For a fuller understanding of how Don developed
his current beliefs and expertise read his extended biography.